Olga Lauter

Organized communication with over 300 foreign clients
Worked with Customer Relationship Management Systems (InfusionSoft, ACT)
Conducted marketing research resulting in better understanding of the customer data base
Drove traffic to a company's website resulting in increase of the brand awareness online
Organized data, received calls, provided customer service by phone and in person
Developed intercultural skills
Translated documents into English, French, Russian and German

Master of Business Administration; Marylhurst University, Marylhurst, Oregon, USA; January 2009 - August 2010
Bachelor's degree in Applied Foreign Languages (German, Russian); Université Jean Moulin Lyon III, Lyon, France; September 2007 - May 2008
Bachelor's degree in Linguistics and Teaching (English, German); Nizhny Novgorod Linguistic University, Nizhny Novgorod, Russia; September 2000 - June 2006

Born July 6, 1983 in Gorky, Russia
Russian A-levels, Center of Education and Development of Gifted Children, Nizhny Novorod, Russia 2000
Volunteer, 2 German volunteer projects, Ravensbrück and Bonn, Germany, 2003
Freelance translator, Nizhny Novgorod, Russia, 2003 - 2004
Organized and conducted an international workcamp building interpersonal and intercultural communication with a group of people of varying ages (18-60 years old as a camp leader), Nizhny Novogorod, Russia, 2004
Aupair in Essen, Germany, 2004 - 2005
Receptionist, Relief, Nizhny Novgorod, Russia, 2005 - 2006
Interpreter, Telelanguage, Portland, USA, 2009
Marketing Coordinator (Internship), SavvyGals, Portland, USA, 2009
Marketer, Translator, PIA, Marylhurst, Oregon, USA, 2009 - 2010

Email:	`olya.lauter@gmx.net`
Address:	Bärenzwinger 3 D-92224 Amberg Germany
Phone:	+1 503 468 4475 +49 9621 778117 +33 6 73 36 21 32
Skype:	`olyalauter`

Last update: 09/14/2010.